blackberry z10 error code 2032 fixed

How to Restore a Blackberry to Factory Settings

1) Download and install a copy of Blackberry Desktop Manager.

2) Once the Desktop Manager has been installed, open it, connect the Blackberry to the computer, and select the Backup and Restore tab.

3) Select the Backup button beneath the Options button on the Backup tab. This will backup the settings, applications, contacts, and all other data to the computer.

4) Disconnect the Blackberry from the computer and select the Options icon on the phone.

5) Select Security, click on Wipe, and type in “blackberry.” This will erase all data on the Blackberry.

6) To restore data after it has been cleared, reconnect the Blackberry to the computer, select Backup and Restore, click on the Restore button, and then select the appropriate backup file from the list.